Terms and Conditions

Training Schedule:

Please check back from time to time for new courses and scheduled classes in various locations.

Training Location(s):

NICE offers training courses at various locations, as specified on the website at courses.

Registration & Confirmation:

Step 1: Please register for the course online to ensure reservation of a seat on the course.

Step 2: Registration will be formal and confirmed only with issue of a Purchase Order or Credit Card payment at least 21 working days prior to first day of training.

Participant Travel and Living Expenses:

  • Will have to be borne by the participants.
  • We do not recommend purchase of non-refundable travel tickets.
  • We are not responsible for any cancellation charges incurred by the participant.

Class Language:


Class Timing:

Class timings are 9 AM to 5 PM local time for full day training.

Course Material:

Every participant will be provided one set of the copyrighted NICE Training material and other student material.


Each participant will receive a certificate at the end of the course.

Tea/Coffee & Snacks:

Will be available during the course.

NICE Course Cancellation:

  • NICE reserves the right to cancel a course 5 days prior to the start of the course due to insufficient registrations or other unforeseen circumstances.
  • All students will be informed and given the option to refund their payment or receive equivalent credit towards a future course.

Participant Cancellation:

Cancellation to be requested and confirmed at least 15 working days before the date of start of the course for full refund. For cancellation thereafter 25% of the course fee will be charged as cancellation fee and no refund will be provided.

Payment terms:

Purchase Order to be issued against which an invoice will be issued with Net 30 payment terms.

You can pay by Credit card to confirm your registration.

Dress code:

Please dress comfortably.

Contact: training@nice-software.com.