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NICE is committed to providing timely resolution to any issues that may come up during the day-to-day usage of our software products and partner solutions.
Support Access Options
NICE support for current customers can contact our support team by:
The key features of NICE support include:
NICE provides technical assistance related to the installation and use of our software including software provided by our global partner Platform. You can request the assistance when:
Product updates are included in the support package as they become available. Updates include all releases for the software, from small fixes up to and including major new releases with new version numbers.